Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Glowrine. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after successful order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During product launches, promotional events, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–7 business days
  • Remote Areas: Delivery may take a little longer depending on courier availability.

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Glowrine may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details.

You can use the tracking link provided to monitor your shipment.

Cash on Delivery (COD)

Glowrine offers Cash on Delivery (COD) in selected serviceable locations across India.

COD availability may vary depending on your delivery PIN code.

Delivery Attempts

Our courier partners will usually attempt delivery more than once. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and PIN code are accurate before placing your order.

Glowrine is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged Packages

If you receive a damaged package, please contact us within 48 hours of delivery with your order number and clear photographs of the package and product.

Our support team will review your request and provide appropriate assistance.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: care@glowrine.com

Phone: +91 97496 15967

Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

Thank you for choosing Glowrine.

Premium Skincare for Healthy, Radiant Skin.