Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Glowrine. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.
Order Processing
- All orders are processed within 1–2 business days after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During product launches, promotional events, or high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Remote Areas: Delivery may take a little longer depending on courier availability.
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, Glowrine may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details.
You can use the tracking link provided to monitor your shipment.
Cash on Delivery (COD)
Glowrine offers Cash on Delivery (COD) in selected serviceable locations across India.
COD availability may vary depending on your delivery PIN code.
Delivery Attempts
Our courier partners will usually attempt delivery more than once. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.
Incorrect Shipping Information
Please ensure that your shipping address, phone number, and PIN code are accurate before placing your order.
Glowrine is not responsible for delays or failed deliveries caused by incorrect customer information.
Damaged Packages
If you receive a damaged package, please contact us within 48 hours of delivery with your order number and clear photographs of the package and product.
Our support team will review your request and provide appropriate assistance.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: care@glowrine.com
Phone: +91 97496 15967
Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)
Thank you for choosing Glowrine.
Premium Skincare for Healthy, Radiant Skin.